Because the e-mail is automatically sent from our system it sometimes ends up in spam. Also, sometimes mail forwarding on accounts can take a few hours to deliver.
The easiest thing to do is to view your account on our web page. Here you have access to all your download links and all the same information that you get on your receipt. If you don't see your receipt come through in a few hours and can't find it in your spam folder, fill out the contact form and we will get it resent to you.