Immediately! As soon as your payment goes through you will be directed to a download page where you can get access to all the products either by download or instant streaming. For a typical sales, most products are downloadable, others are available for streaming online via your Courses page.
You can also access your products on our site in your account.
Because the e-mail is automatically sent from our system it sometimes ends up in spam. Also, sometimes mail forwarding on accounts can take a few hours to deliver.
The easiest thing to do is to go to your Account page. Here you have access to all your download links and all the same information that you get on your receipt. If you don't see your receipt come through in a few hours and can't find it in your spam folder, fill out the contact form and we will get it resent to you.
We wish we could. Since we are not a non-profit, we are unable to issue tax deductible receipts for the donation portion of your purchase. However, the warm fuzzies you receive are yours to keep. Check back on our Charity page for more information about totals raised and what your money was able to accomplish.